Shipping & Returns


Has my order gone through successfully?
You will receive an email notification when your order has been processed. If you have any queries, reach out to our via email at

Can I amend/cancel my order once it’s been confirmed and paid for?
We’re afraid not. Once your order has been placed, changes cannot be made.

How much is shipping?
Enjoy free standard delivery Australia-wide for all online purchases over $100.

How long will it take to receive my order?
Your Henry Langdon order will be packed and shipped within 2 business days. Please allow anywhere from 3 - 7 days for delivery by Australia Post.

Do you ship to PO Boxes?
Yes we do.

Help! I still haven’t received my order!
If your delivery hasn’t arrived after 7 days since placing your order, please get in touch with our team by emailing or calling 03 8360 2600.

In the event that your product is faulty, does not match its description or perform its function, then a full refund will be made in its original payment method.

We are unable to offer refunds or exchanges for change of mind. Please note that Henry Langdon products bought via any other retailer, must be returned to that retailer and cannot be returned via this website.

Please contact us by emailing or calling 03 8360 2600 for all returns and refund assistance.