Shipping & Returns

Shipping

Has my order gone through successfully?

You will receive an email notification when your order has been processed. If you have any queries, reach out to our customer service team.

 

Can I amend/cancel my order once it’s been confirmed and paid for?

We’re afraid not. Once your order has been placed, changes cannot be made.

 

How much is shipping?

Enjoy free standard delivery Australia-wide for all online purchases over $50.

For orders $50 or less, a flat rate of $9.95 postage applies.

 

How long will it take to receive my order?

Your Henry Langdon order will be packed and shipped within 2 business days. Please allow anywhere from 3 - 7 days for delivery by Australia Post.

 

Do you ship to PO Boxes?

Yes we do.

 

Help! I still haven’t received my order!

If your delivery hasn’t arrived after 7 days since placing your order, please get in touch with our team here.

 

Returns

In the event that your product is faulty, does not match its description or perform its function, then a full refund will be made in its original payment method.

We are unable to offer refunds or exchanges for change of mind.

Please note that Henry Langdon products bought via any other retailer, must be returned to that retailer and cannot be returned via this website.

Please contact our customer service team here for all returns and refund assistance.